Returns & Exchanges
At Mediflow USA, we want you to be completely satisfied with your home comfort solutions; if you are not happy with your purchase, you may return it within 30 days for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and instructional manuals are included.
Label and Ship
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing